Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
Bolliger Window Fashions & Interiors
|
|
Review by:
citysearch c.
|
|
Review content:
All I got were defensive middle aged women, who were pissed off that they couldn't up sell me on their in home designer / installation fees, and laughed off screwing up my order. I wouldn't recommend anyone ever purchasing from them.\r
---\r
I recently purchased a 1950s ranch home in Northeast. After some online research, I found that the best window furnishings would be the Hunter Douglas 2"" Macro blinds...\r
\r
When I found that Bolliger was the nearest dealer, I went in with all of my measurements and explained that I had already taken 1/4"" off of all the widths. Marti at the shop explained that the manufacturer already deducts that amount. I told her that when she orders them, to just add the 1/4"" back to mine, she agreed.\r
\r
I was sent an email from Marti to confirm the price, quantity and size of the blinds... and was told to say yea or nay to it. I responded that she only sent the quantity and price, but I needed to know that they ordered the proper size...\r
\r
No response for 4 days. I finally called, and a lady named Donna was laughing at me that I didn't have one of their on-site designers come and do my measurements. Donna was extremely rude and not very welcoming to my concern. I was told that I could only wait to hear from Marti\r
\r
I didn't hear back from Marti until my blinds arrived, and when they did she was clueless about the 1/4"" debacle. She had NO recollection at all about our discussion. Yet, she was fully prepared to give me free 1/4"" spacers.\r
\r
The customer service was piss poor and when I picked up the blinds, they laid them next to the front door and sat at their desks, without even a thank you for your business. \r
\r
AVOID AT ALL COSTS!
Pros: good location
Cons: Poor customer service
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|