|
Review content:
At first, this facility seemed like a good pick for my Mom, after checking out about 5 local nursing/rehab homes in the area.
The staff, upon visitation, were extremely cordial, friendly, and qualified. But.... as time went on and the initial care, that was given to my Mother, which seemed to be quite adequate, of course, nothing like the attention given in the hospital, quickly started to worsen.
She suffered from a stroke, paralyzing her on her left side, making it impossible for her to reach her water, which was always on her LEFT side, the phone, oh the phone, never within her reach when I called her, which I did quite frequently, being in Florida with Mom in Maryland, quite a lot of missed calls. ""Very frustrating"" for me especially when the, AT FIRST, very cordial receptionist , KELLY GOTT, Gott an attitude and knew my voice after calling quite frequently, started to get snippy and arrogant when she recognized my voice, and I am learning that I am not the only person in my family she had an attitude with.
Hope you Gott the point Kelly, with this review of your great phone answering skills
And I must mention her exceptionally rude and uncaring nurse, FATIMA JABBE, she should NEVER, EVER be working with the elderly, she hates people and would intentionally not give my mother her protein powder, which she knew my mother needed desperately to have, to keep up her strength, not being able to chew and having a VERY hard time swallowing.
FATIMA must have hated my mother and I can only say that I am now getting a chance to say what my mother could not.
She passed away on June 3rd. and my only consolation is that she does not have to suffer any more on earth or in that dreaded place they call a NURSING HOME!!!!
Beware of this one, even though at first it may seem OK, NOT!!!!!
|