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Businiess name:  General Post Office--Manhattan
Review by:  citysearch c.
Review content: 
The OLD CHELSEA POST OFFICE NYC SERVICE IS VERY POOR. MY PRIORITY MAIL PACKAGE FROM NJ WAS PUT IN PARCEL POST. THE USPS SITE SHOWED 'OUT FOR DELIVERY 'ON SATURDAY JULY 7 2012. IT WAS NOT DELIVERED \r I CALLED MONDAY MORNING STARTING 6.30 AM AND SPOKE WITH A MR COY I WAS ASKED TO CALL BACK AT 8.30 NOBODY COULD FIND MY PACKAGE OR EXPLAIN WHY IT WAS NOT DELIVERED I ASKED TO SPEAK TO THE SUPERVISOR. I HUNG UP AFTER 15 MINUTES OF WAITING I TRIED AGAIN(5 MINUTES NO LUCK) \r I THEN CALLED AGAIN AND WAS LUCKY TO GET A MS HARRIS WHO MADE THE ATTEMPT TO LOCATE MY PACKAGE(TOOK 30 MINUTES OF WAITING TIME ON THE PHONE). SHE TOLD ME THE CARRIER WAS ROUTE 64 IN PARCEL POST THE SUPERVISOR OF THAT SECTION A MS DOUGLAS DID NOT CARE TO COME TO THE PHONE. MS HARRIS WAS THE ONLY PERSON WHO HELPED ME AND HAD MY PACKAGE SENT IMMEDIATELY. \r THE USPS CLAIMS ON PRIORITY MAIL ARE MISLEADING. \r IF IT WAS NOT FOR MS HARRIS I WOULD STILL BE WITHOUT DELIVERY. MAY BE THEY SHOULD PROMOTE HER TO POSTMASTER-GENERAL SO WE CAN HAVE SOME COMPETENT PERSONS IN DC.\r I NEED TO KNOW WHAT USPS IS GOING TO DO ABOUT MS DOUGLAS AND THE ROUTE 64 CARRIER VINAYA SAIJWANI

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