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Businiess name:
Pro Computer Ctr
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Review by:
citysearch c.
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Review content:
Took my mini laptop in for an estimate for repairs & as with any store you are to pay an initial fee for the assessment of repairs, which in this case was $65, not a problem. During this visit I said several times that I only wanted an estimate of repairs & once notified I could make a decision as to dumping more money into a inexpensive lap top.
About a week later I was notified by the store for pick up, when I arrived I was told my repairs would be $150! So here we go...long story short, I have wrote letters to the CA Atty Generals office, the BBB and now writing reviews. I agreed to pay them $25 for the repairs but now they are saying I have to pay $50, the last time I was in which was May 31st, the owner was yelling at me and was upset due to me contacting the BBB and the Atty Gen's office, to the point that he slammed his fist down on the glass counter. My question is ""Why should I have to pay for unauthorized repairs?"" Now I don't have a lap top because of their unethical business practices...it's the principal of it. Don't do business with them! I expect most of the great reviews are written by them as well.
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