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Businiess name:
Sugarberry Place
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Review by:
citysearch c.
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Review content:
by RandallF
06/08/2011
My family and have been unfortunate enough to have lived here nearly 9 years now. It has steadily gone downhill. Especially in the last few years. It is a dangerous, dirty, unfriendly unhappy place. Management is terrible! They do not know what customer service is! They are rude, bossy and just generally mean! They run this place as if it were their own little kingdom and not a customer driven business! The last confrontation I had just yesterday with one of the office staff and the maintenance man, he raised a chain at me as if to assault me! It is my opinion that the last few managers with the exception of one white lady manager, (she was quickly fired) are racist toward white people. Upkeep is terrible! They demand that homeowners adhere to a strict upkeep of their house and grounds yet they do not maintain the neighborhood! The pool is constantly green or not nearly enough chemicals to kill germs. I use a chemical tester every year and it fails miserably. Few times we swam anyway, kids got sick! Supposed to have a weight room available. It hasn't been available for years! Yard maintenance is horrible yet we still have an increase in rent listed as yard maintenance expense when that is supposed to be already in rent! One time grass got knee high! Edging is sloppy at best or not done at all. When they do mow they scalp the grass so low that it dies yet they tell us to water and maintain the yards! Impossible! Streets have large holes and curbs are cracked, broken, falling apart, or have been neglected so as it is missing altogether! Street lights are out in several places throughout and this has been for years and years! First year we moved in it was nice, now its atrocious! SAVE YOURSELVES and DO NOT RENT HERE!!!!!
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