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Businiess name:
Riviera Fitness
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Review by:
citysearch c.
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Review content:
This club uses a horrible accounting company called Paramount Acceptance. When my bank sent me a new debit card with a new expiration date, I didn't realize Riviera couldn't take the monthly $20 from my account until a few months later when I received a COLLECTIONS notice from the company. \r
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I was using the gym on a regular basis, and not once did anyone say anything to me for two months. When I tried to work out the situation, Paramount was so horribly rude that I hung up. It was a terrible experience with the most HORRIBLE customer service. I tried to cancel my membership to no avail. \r
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This gym lost my continued business along with at least three other people I convinced not to get a membership here. We went to Pensacourt and loved the people and the classes there. \r
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I would avoid this gym unless they use a new accounting company.
Pros: Very cheap
Cons: Bad instructors, outdated equipment, horrible customer service
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