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Businiess name:
Lakewood Jewelers Inc
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Review by:
citysearch c.
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Review content:
Early Dec we order my band and two bands from a catalog for fiance to look at\r
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early Jan, Not having heard from Jeweler, we called and are informed that Fiance has to come in AGAIN and look at catalog (?)he goes next day\r
mid Jan, I call and am told custom rings take 6 weeks to arrive. I have small fit, remind him that we haven't even chosen a ring yet. He suddenly remembers, says rings will be there Thur But that mine is finished. We agree to come in on Thur\r
Thur 1/31 go to store late afternoon am told rings still not in. Look at my ring. IT IS COMPLETELY WRONG SHAPE. I have fit, tell him he better have it done by the following week and that we will be in the next day to look at the rings for Fiance.\r
Fri 2/1 jeweler only got one ring to show us, and it is completely wrong. very wide and shiny. We leave store, I go to different Jeweler, explain what I need. they get perfect band in matter of days.\r
Thur 2/7 Wedding is 1 week away. Go to pick up my ring. It is strangely mishappen. Tell Maurice we'll take it and maybe it will be ok.\r
Thur 2/14 Wedding Day! Exchange rings. Unbelieveably, mine is 1 size too BIG!\r
Mon 2/18 take ring back to Lakewood Jeweler. Show him that not only is it mishappen, it's too big. He says he'll make another, I tell him I want my money back. He refuses. Tells me I damaged it. I remind him that it was like that when I picked it up. And we had talked about it already, he says I did it myself. I asked how I could have done that in the 4 days I had had it on. He just shrugged and mimed smashing his hand on the counter. Tells me I lost weight and thats why it's too big. (Strangely my engagment band is perfect still) I point out that my other ring fits and he just shrugs and repeats that I had lost weight. I told him there was no way I was going to allow him to try a third time to make my ring and that he would be hearing from us again. I'll update when this is concluded. In the meantime. Don't go to this jeweler, don't trust anything he says.
Cons: lying, blaming the customer for shoddy workmanship.
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