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Review content:
I had shopped as Passages for several months before I consigned any items with them. If you are considering consigning items, I would recommend that you find another consignor. Here's why:\r
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When I left items for consignment, I had complied a list of the items and descriptions of each item. I found it mysterious that Passages made no such list. I assumed that they would make their list later in the day since all of the items had been stacked together on a loading dock by the owner of Passages. In the weeks after having left items for consignment, I continued to shop at Passages, accompanied by friends. I had been told that my items would be placed on the floor immediately. When I never saw my items, I assumed they had sold -- very quickly. When I called in to check on the balance in my account, I was told that my name had become ""disassociated"" from the items, and that they were glad to hear from me so that they could get my items ""reassociated"" with my name and on the floor. In repeated visits, I still never saw my items on the floor. \r
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When I called again to ask about the balance in my account, I was told that some items had been on the floor so long that they had been donated to charity during the time that they had been ""disassociated"" from my name. I protested that I had visited the store regularly, and had NEVER seen my items on the floor, so it didn't make sense that they had been on the floor so long as to have been donated to charity. Further, because I had had friends with me when I had shopped, I had witnesses to the fact that we had never seen any of my items on the floor. Therefore, persons other than I, had seen that the particular items in question had not been put on the floor. Hence,, they could NOT have been ""on the floor"" long enough to have been considered for charitable donation. The person at Passages who told me about the charitable donation told me that he would provide me the receipt from the charity so that I could take a tax deduction for the contribution at year end. However, he couldn't then tell me the name of charity to which items had been donated or the date of the donation. Guess what? The story then changed, and I was told that since they (Passages) had made the mistake, they would compensate me for the items which had been ""disassociated"" from my name and had then never appeared on the floor, but which had been on the floor so long as to have been donated to charity. I hope that is confusing to you, because it was confusing to me, too, and I don't know what they did with my items, but I don't think they were telling me the truth. By the way, I never got ""compensated."" \r
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If Passages
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