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Businiess name:
Social House
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Review by:
citysearch c.
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Review content:
I went to Social last Friday night and was disappointed overall. Some friends and I were going to go to Mi Cocina, but the wait was far too long, so we opted to try Social. At first, it was vey pub-like, which is a big change for the normal West Village area. I'm still not sure that I liked it. A large group of 10 of us sat down. It took several minutes for our drinks to arrive at the table. When they did, they ended up all over us as the watress spilled the tray. One of the drinks poured completely over my friend's jacket. I would have thought the manager would at least come over and perhaps offer dry cleaning for it, alas no. The food was ok. Nothing bad, nothing great. Price was about right. When it came time to pay, however, we were told that the check could only be split 4 ways. After a couple moments of arguing with the watiress, we asked for a manager. When the manager came over I called him on his bluff as I design these systems for a living and know that the capabilities of a point of sale system is NOT limited to 4 checks. The manager admitted fault and took our credit cards and we were finally able to leave. I think that Social needs to be more customer oriented if it is going to last longer than a few months here because my first impression wasn't all that great and I probably will NOT recommend it to others. Stick to Taco Diner, Mi Cocina, Tom Tom, and Ferre if you are going to West Village!
Pros: Hostess was very friendly
Cons: Waitstaff seemed to simply want us in and out as fast as possible.
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