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Businiess name:
Paws 'N Claws
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Review by:
citysearch c.
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Review content:
Dear Pomfluff ,\r
My name is Sandy Hokanson. I am the owner of Paws 'n Claws Pet Resort. I want to start by saying that I apologize for your indifference regarding your pets visit at our facility. We proudly offer tours of our facility during business hours & usually suggest that you accompany your pet to his individual private quarters upon check-in, if your time permits. Our caring staff is trained to observe and monitor all pets activities while under our care. This type of elimination problem should have been addressed and cared for during daily monitoring. I would suggest however, to anyone boarding a pet that if you know your pet has a problem with changing foods that you should bring his food from home & keep his diet the same when you leave him. Some pets have a higher level of separation anxiety that others. We do our very best to ensure each and every pet is happy and healthy during their time with us. The mess on the rear end of your pomeranian shold have been kept clean & for that I do apologize again. \r
Yes. A stay at Paws ?n Claws can be very exciting! Some dogs run around and have a wonderful time. They often leave exhausted but happy- and sleep a lot the first couple of days they are home. It's like going to a big slumber party- up all night, playing with friends. \r
Please contact me directly anytime if you'd like to discuss this situation further. Please know that I appreciate ALL reviews- positive & negative because this is the only way I can continue to improve my services and commitment to be the very best pet resort for the local pet lovers community. \r
Paws 'n Claws Pet Resort has been happily serving the Las Vegas valley's pets for over 20 years! Thank you for your time & consideration :)
Pros: On site caretaker & wonderful caring staff
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