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Businiess name:
Children's Medical Group
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Review by:
citysearch c.
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Review content:
My daughter has been going to this group since she was a baby. Some of the Doctors are wonderful: Dr. Hoffman, for example, but he has recently retired. After a couple of incredibly unprofessional, abrasive appointments with Dr. Luxembourg, I too refused to allow him near my daughter anymore.\r
The past several years have been a constant source of frustration. If this group hopes to push their patients out by a certain age they certainly don't do much to hide that fact. Additionally, there have been several appointment errors made that the staff gets indignant about and actually try to shift the blame onto the patient. They are just beyond unprofessional. One staff member actually sent me my daughter's entire file by accident and couldn't explain why other than to insist I must have requested it!! (?!)\r
The worse, however, is the P.A., Catherine. She used to be a kind woman but has become increasingly rude, insulting and condescending with time: I think it's fair to say she needs to retire. She refused to run a blood test for a health issue my daughter was having, saying ""we don't just order blood work 'willy nilly'""... only to have a doctor override that decision and order one. She is just nasty. Since her last visit, my daughter refuses to return to this place and I am in total agreement with her. They obviously don't care about their clients so why should we continue to line their pockets?\r
Do yourselves a favor: Find people who actually CARE about their patients and who keep in mind that WE have hired THEM. They work for US, regardless of what they may think. The mentality there is just mindboggling.\r
Notes to the fine Doctors at C.M.G.: You should seriously consider re-training your staff or starting anew with new hires. This lack of professionalism reflects quite poorly on your practice.\r
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