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Businiess name:
serenity movers
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Review by:
citysearch c.
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Review content:
We came to Serenity Movers for this move because we had used Serenity Movers for a move a year ago. For the move a year ago, we could not have been more pleased. The movers and Maxwell made the moving experience as delightful as a moving experience could be. With my having to orchestrate that move from a distance of 400 miles, Maxwell was very kind with my inability to make a decision and stick with it. I believe our plans changed four times and Maxwell did not utter one negative comment. And then the movers followed his lead. They did an outstanding job of protecting and moving the items. And in spite of the fact that, due to lack of available parking, they had to move the items a block and a half between the apartment and the truck, I did not hear one negative comment nor observe one negative body language motion. All in all, the move a year ago could not have been improved and a move could not have been a better experience – until Gad and Anthony came along this year. \r
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To say that we were “over the top” pleased with this move, well, that would be an understatement. What I have come to realize is that Serenity Movers insists on top-notch customer service. Gad, Anthony, Maxwell, Noel, Molly and another loader I did not get to meet made this move an even better one than the move last year. These folks keep setting the bar higher and higher. I want to thank all of those involved for making this such a pleasant experience. Here is a great example of what I am talking about. Gad and Anthony started the day sometime around nine in the morning in Brooklyn, loaded the truck, drove eight hours or so to the destination, unloaded the truck in the rain, and placed the items where we asked. And when they left here sometime around eight o’clock in the evening, for an eight hour drive home, they were still smiling.\r
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Thank you Serenity Movers for a job well done. And just to put my comments in perspective, my wife and I have moved some thirteen times. We know what makes a move a good move and we know what makes a move a bad move. I suspect that Serenity will continue doing “good” moves for a long time to come.\r
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