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Businiess name:
Abbey's Housekeeping Personnel
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Review by:
citysearch c.
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Review content:
I am an actual client of this service-- Abbey's housekeeping. I was moving out of the house I rented. She quoted me an amount for two people to clean a three bedroom, two bathroom house. It was very clear. She said $80 for four hours. On the day of cleaning, they called and changed the schedule to morning instead of afternoon so I had to scramble around and change my schedule that day so I can be there while they cleaned. Lo and behold, only one person showed up. Oh apparently, the owner , Abbey herself, gave me the ""wrong"" quote. Eighty bucks was only one person. Two people would cost me $120. Okay, I said fine. I had already moved out. The house was empty. I just wanted the house cleaned so I can move on. \r
\r
The office person on the phone said that I will like the cleaning lady, she is very good. When this cleaning lady arrived, she proceeded to tell me it was he first time to work for Abbey's. This bait and switch was becoming very clear to me. What follows is a disaster. She did not know how to clean. I had to keep telling her how to remove and what to use on mildew in the shower/bathroom. She left crayon marks on the wall (very easy to clean with ""eraser""). She said she vacuumed but I had to vacuum again after she left because I saw and felt a lot of dust on my feet each time I walked. She left one bathroom sink untouched. I had to do that myself, too. There was dirt on the wood floor that simple mopping could not do--it had to be scrubbed lightly with a wet paper towel. She did not clean the stove top. Left it greasy and untouched. I had to follow this housekeeper which means I wasted my money and should have gone with a more expensive company because I had to follow her work to make sure it was done right. Serves me right for looking for cheap labor. This incident has taught me a big lesson. If you are a client, stay away from this cleaning service. If you are a prospective employee, I would stay away based on the reviews I have read here.
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