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Businiess name:
Hse Medical Assoc
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Review by:
citysearch c.
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Review content:
I have been a patient of Dr. Ermac for years and have only recently begun to dislike going to HSE. The office staff is incredibly rude and lazy. I had to call the office four or five times to get my test results and finally managed to get someone who bothered to help me on my fourth try. It took multiple phone calls to get them to change my contact information in my file as well. The person I dealt with on my last visit was incredibly rude and actually threw my receipt at me when I paid.
Dr. Ermac is a good doctor but in the past year or so he seems too busy to spend much time working on a diagnosis. Time before last, he spent less than 2 minutes with me before writing me a prescription for medication I didn't actually need.
The one redeeming quality of HSE is the amazing nurse practitioner they have on staff—Lindsey. Lindsey is incredibly friendly and helpful and actually called me an hour after the office had closed because she had been researching my diagnosis and had some more information for me. I've never had a doctor ever care this much about helping me get better.
I am disappointed in the decline in quality from Dr. Ermac and disgusted at how terrible the office staff is but I will keep coming back to HSE so long as Lindsey works there.
Pros: Lindsey, the nurse practitioner
Cons: office staff, doctors too busy to care, long wait...
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