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Businiess name:
Mel's Pet Parlor
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Review by:
citysearch c.
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Review content:
If they had a negative star rating, I would have used it... One star is way to good for this groomer!!....\r
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This has to be the worst customer service I've ever experierenced. The owner is just down right mean. She really dosen't care if you like it or not.\r
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I've arranged to drop off my elderly pet to be groomed, I asked if this was possible. She said yes and to drop her off at 7:30am to make sure she's inline first thing. I did, no call, I called at 12:30. She started in with an attitude, she hadn't even started on my pet. She didn't care if I liked it or not. Her words ""come get her if you don't like it"". I was floored, I asked my wife to call and see if I was the cause, maybe I came accross the wrong way. My wife came to me and said, we need to get our pet now!!!\r
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When we got there it esclated, she was rude, nasty, mean... And still charged me, I didn care, I wanted to make sure my pet was safe. \r
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I spoke to another groomer, they knew all about this women. She was fired from their shop for being so nasty.\r
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Enough said, if you love your pet... Don't take them here.\r
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Cons: No customer service very, very, rude
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