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Businiess name:
Neighborhood Family Practice
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Review by:
citysearch c.
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Review content:
This place was a nightmare! The receptionist was very rude. She snapped at patients and I heard her referring to the patient before me using vulgar remarks. I had several tests done while there and was given wrong reports , YES someone elses results!!!!!!!! TWICE! The wonderful Dr. Berstom mention below is NOT even a doctor as I thought also she is a NP and yes she is very nice but yeah I wanted a doctor. The real Dr. who put her name behind the place is extremely good too bad she couldn't find a reliable staff. Dr. L Faracelli. The few times I did get to see her I was quite pleased and when I told her about the crazy receptionist I found out a few short weeks later the place had closed. I can only assume that more than few had bad experiences there since they gave only a three week notice on the closure but it did not upset me cause I had already put in a request to have my file moved. This was yet another hardship for my new Dr. who exclaimed to me that the office refused to send my file after 4 requests and they said they were too busy. Turns out that I had to go pick up my file from another office after they closed down. If you are struggling to get your file from these people so you can have closure and crack the experience up to being a bad memory you will have to call this number-480-949-7340 which is rerouted to a Dr. Williams. South of Shea on 90th street. I feel bad for them because they are bombarded with unhappy patience with multiple horror stories about this place. If they do not answer the phone its because they are busy but keep trying as it took me a week to get through too. Good luck.
Pros: The nurses were very friendly and they had a great location.
Cons: Rude receptionist, wrong test results given, wait times
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