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Businiess name:
Auto House
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Review by:
citysearch c.
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Review content:
I bought a ""certified"" Audi from these people earlier this year and had much more than my fair share of trouble with it.
It seemed like a great deal initially; low mileage, perfect condition exterior except for a few scrapes on the bumper and a few other cosmetic things - all of which AutoHouseUSA told me would be replaced, as new. And of course, the car had supposedly undergone its rigorous ""86 point inspection"".
To make a long story short, they botched the bumper fix with a color that doesn't match, the timing belt snapped on the highway causing interior engine damage, the front shocks and two tires didn't pass inspection and the fuel gauge and dashboard component failed, leaving me stranded twice. I worked out that I didn't actually have the car in consistently full working order until 10 weeks after purchasing it!
To their credit,they honored the 30 day warranty, and also ended up paying for a rental for ten days, but they did also made me pay for a $250 tow to get it repaired at their own shop, and $100 deductible each time something went wrong.
After the third big expensive incident (still within 30 days) the owner got a little nasty on the phone because he was losing money on the car, but I suppose trying to swindle people does come back to bite you sometimes.
Clearly my car was not inspected as thoroughly as they had claimed, and thank heavens all this happened within the 30 day warranty.
I suspect most of these positive reviews here are being written by the owners themselves. Be warned.
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