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Businiess name:
Jensen Shoes
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Review by:
citysearch c.
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Review content:
Normally, I'm not one to write reviews, but you have to give praise where praise is due. I took my favorite pair of boots to Jensen because within a year I had worn through the cheap, thin soles another repair shop put on them.
I spoke with Lupe, the man who does the shoe repair at Jensen, and ask him if he could put a thicker, tougher sole on them. He said no problem - he'd order me one. I also asked him if he could replace a broken zipper pull on the boots. He said no problem to that too. I figured it might take a couple of weeks.
Within five days I get a call saying they were ready. I went to pick them up and not only were they were absolutely perfect - they were ten times better than the day I bought them. Lupe not only glued on the beefy new soles, he also stitched them (they way the manufacturer should have done it). And he didn't just repair the broken pull, he replaced the entire zipper on both of them. The craftsmanship and the quality of the repairs was remarkable; and I'm not an easy man to please.
So the bottom line: Lupe, if by chance you're reading this, thank you, sir. You are a true artisan and craftsman. It's incredibly rare these days to find someone who cares about their craft and quality. You are, indeed, a rare find and I truly appreciate your work. And for that, you and Jensen have earned a customer for life.
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