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Businiess name:
Jensen Shoes
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Review by:
citysearch c.
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Review content:
DO NOT patronize this establishment. The owner just got in my face and screamed at me when I began to cry because he refused to give me a refund for a pair of shoes that I paid over $100 for. Said the shoes I bought were sale shoes. But I was never shown the price on the box or told that the shoes were a sale item. \r
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I purchased three pairs of shoes here, two of which I found myself on the clearance shelves, one of which was ""professionally fitted"" by a staff member. I thought that sale shoes referred to this clearance area, not shoes brought out of the back by a staff member. It was never indicated to me that this was a sale shoe. And there were no prices on any of the ""stock"" shoes on display in the store. The only was to get a price was to ask the salesperson, who said something like: ""I can let you have those for...""\r
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The person who fitted me put me in a triple A narrow that squeezed my bunion, so I returned it. I was then fitted for a pair that were so big they kept slipping off my feet when I tried to walk in them naturally. Her suggestion if they didn't work out was to bring them back and she could put some padding in the back. I'm sorry, but if the shoe ""fits"" is all of that really necessary?\r
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With the customer service I received, I cannot fathom how this man has stayed in business for this long. All I can say is if you make a purchase here, don't entertain any notions about asking for a refund. Not unless you'd like to be screamed at, demeaned and humiliated.
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