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Businiess name:
PC Laptops
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Review by:
citysearch c.
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Review content:
Having seen some posters on some of the review sites for PC Laptops making statements that the positive posters are PC Laptop employees. I am here to State for a fact I am not an employee of PC Laptops. I am just one happy customer.
Recently I went to PC laptops to price a new computer as mine was obsolete. I found the desk top that was more than I need which was exactly what I wanted. I was given a verbal quote and came back when my finances permitted. Upon my return I was told they were not going to be able to provide what was given in the original quote. I found out later that it was due to upgrades to each computer. Frustrated, I sent an email to Dan, the owner of PC Laptops, and the next day I was contacted with information of when to pick up my new computer…. It was MORE than originally quoted for the same price. Not only did Dan honor a VERBAL quote, but he more than exceeded my expectations. I absolutely love my new computer and I would refer anyone in the market to PC Laptops. They are dedicated to customer service. Dan went out of his way to follow up and make sure I was happy with my purchase.The staff there are great to work with and communicates the technical aspects of the computer in a language I understood!
Pros: Customer service
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