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Review content:
I should have known not to take an appointment with whoever was available, but I was desperate for some root coloring. I got an appointment with a darling young girl who, three painstaking hours later, had turned my tropical golden blonde hair into a dull mousy brown with deep dark died roots. It looks like I dumped a bottle of a very wrong shade of blah on my head. I seriously would have been far better served to have gone to RiteAid and purchased a $9 bottle of Clairol. I've lived all over the world, in a lot of places where people don't have my color hair, and it's NEVER been as messed up as Lunatic Fringe did it.
To her credit, the stylist realized it looked horrendous and offered to have me come back today to fix it. But of course I was still charged $150 to look like a doormat with a tattooed ring around my hairline.
I went back today with limited time available. A senior person tried to do what he could in an hour...and it STILL looks terrible. Dull, drab, ash-brown, with roots so dark, they are purple-ish.
So NOW I have to come back for another three hour stint to have them correct the original bad 'do. Who has SEVEN HOURS to spend getting their hair done????
And until they can find time to fit me in, I need to attend my meetings and fund-raising event and greet my sister who hasn't seen me for 6 months looking like some washed-out dull mouse.
Thank you, Lunatic Fringe.
(If they fix it, I'll write another review to let you know. Until then, do NOT go to this salon to get your hair color done unless you have serious time to waste while they get it right.)
P.S. Three days later, as I'm getting over the shock of the color...I've realized I also got the worst haircut of my life by the same gal! She essentially gave me the world's longest shag hair cut. It's AWFUL.
Bottom line: I went to Lunatic Fringe looking for a beauty lift--a little color at the roots, a light trim of my locks--and instead I got a beauty bummer. Instead of feeling great, I feel ugly. NOT what a ""beauty"" salon is supposed to serve up to its clients.
I should mention that everyone at the salon HAS been very nice and accommodating, which is small consolation for having to walk around looking like this, but it does ease the ugly a bit.
SEVERAL DAYS LATER (this thing won't let me write a separate review): Jared set me up: had the staff fawn all over me while he fixed the 'do-gone-wrong of the above review. It took hours, but I am thrilled with the result and grateful for the willingness of the salon to fix the fugly mistake. No additional charge and a nice little gift bag to boot.
I appreciate anyone who apologizes for wrong-doing and Lunatic Fringe not only apologized, they fixed it 100% with grace and class. Thank you!
Probably the best take-away here in this review for you reading it is to ask ahead of time who has expertise in color. Jared certainly does and I'm sure others at the salon do, too.
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