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Businiess name:
Best Buy
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Review by:
citysearch c.
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Review content:
I am an avid Best Buy customer but when I drove to the store in Florida City with a wad of cash and high hopes of finding the perfect flat screen TV my dreams were shattered. After trying to find someone to help (all of the salespeople were standing around in clusters laughing and talking to each other) We finally found a not very informed young man to assist with our quest. He was illiterate on a computer but took our money and assured our new TV would be delivered the following week. We went back to our happy home with dreams of watching this wonderful new set. WRONG. Delivery day came and went no TV. Calls were made. Promises were made. Nothing.We had to drive the 50 miles to talk to mgr. to get our money back and we were going on to bigger and brighter places to buy our dream TV. He begged us not to go and even lured us back in with the promise of a new Blu-Ray and told us our TV would be delivered on Monday. It is Monday 3 weeks later and guess what? NO TV!!!! Avoid this Best Buy and go ANYWHERE else. This has to be the Best Buy from HELL. A huge workforce and not ONE competent worker in the lot. I HATE you Best Buy!
BRANDSMART USA has Amazing TV's and GREAT service!
Cons: Horrible Customer Service
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