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Review content:
I went to the Second Time Around consignment store for the first time because the location was convenient and the storefront was clean and organized. The selection of ladies' clothing is well-presented, and the prices are mostly quite reasonable (more on that in a second). Clothing is arranged by item (pants, dresses, shirts, etc.) and then by size, and kept very neat. The labels are mostly ""nicer"" mall brands - Abercrombie & Fitch, Macy's/Dillards store brands, Aeropostal, etc. with some items from Target, JCPenney, and Old Navy mixed in. The stuff is in excellent to good condition. There are also some men's clothes, a row of plus sizes, and a small baby section with a furniture and housewares section on the other side of the building.\r
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Now, for the negative - and it's a big one. The store's proprietor is snippy, rude, and downright unpleasant. I have, on several occasions, heard ""Victoria"" making nasty comments behind the backs of paying customers who were no more than a few feet away. She constantly has a scowl on her face, and has been known to make snide comments if you dare to take too many items into the fitting room and then not buy ""enough"" - even when the sale in question is over $50! Her phone manners are non-existant, and she has zero patience with the consigners that keep her in business. As she is the only one working 75% of the time, this can be a real problem. I will no longer shop or consign with her, because her bad attitude is a real turnoff. Keep an ear out when you are in this store, because she could be muttering about YOU! Other things I have heard her complaing about: people bringing small kids into the store, people talking too loudly, people not leaving the hangers in pristine condition... good grief.\r
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Her brand knowledge needs help, too. More than once I have seen outrageous prices on items that she snidely told me were ""very expensive brands"" that really are not. Not to mention faux designer purses priced as the real thing.
Pros: variety and condition of clothing
Cons: customer service, limited parking, consignment by appointment only even when store is empty
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