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Review content:
About a year ago, my fiance and I purchased my designer, platinum and diamond ring. We bought the ring and were told the nice thing about making a decision that day was that if we ever decided this wasn't the perfect ring for us, then I could just trade it in for the value I paid for it, and then as long as I spend $1 more, I could get a new ring.\r
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Well, that day has come and we decided to upgrade the center diamond and get a whole new ring for the wedding. I brought my $5,000 ring in, and they told me that because my center was not purchased with the ring (it was a 1ct diamond that was given to me from my mom), that they would not honor their trade-in policy. News to me, since I was told that the ring would hold its value in their store as long as I spend more on the new ring.\r
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Ok, I am ready to spend more. Instead, I was told NO, and that all they could or would do, is give me the trade in value on my PLATINUM (forget the diamonds, and the designer aspect), so they could give me $180 for it. Really? REALLY WEDDING DAY? I spent $5,000 on this ring and you'll give me $180? You have got to be kidding me. The ring is in perfect condition - not even worn a year.\r
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I will never, ever shop there again and will let everyone know what a scam of a company you really are. Your ""no fine print"" guarantee is such a lie.
Pros: lots of options, designer rings
Cons: liars, pushy salespeople, fraud, lies
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