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Businiess name:
India Palace Restaurant
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Review by:
citysearch c.
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Review content:
I called on a Wednesday evening, around 5pm. It took several go-rounds to get the person on the phone to understand anything that was said: the address, order, credit card number - all had to be repeated at least three times. I was told it would be an hour - after an hour and a half, I called to check on it, and was told it was on the way. It finally arrived a few minutes later. \r
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After bringing it inside, we realized we didn't get our naan, so I called a third time. After several more repeatings of the problem, I was told the naan would arrive in half an hour. 45 minutes pass. I call a FOURTH time, talk to the same lady, and am told that now it will be an hour. I ask to talk to another person, but that wasn't apparently understood. I'm still waiting for my naan, two hours after the original order was placed.\r
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Maybe in the restaurant the service is better, but I shouldn't have to call four times to receive my dinner. I should be able to speak with someone with a general understanding of English, which did not happen.\r
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The upside was that the food was good. Don't know about the naan though. In the future I will just drive elsewhere for my Indian food fix - this experience has soured me on India Palace in any case.
Pros: Tikka Masala and Lamb Kebab were good
Cons: Deliver was MUCH more trouble than it was worth
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