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Businiess name:
Satellite Bistro & Bar
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Review by:
citysearch c.
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Review content:
Overall the food is good, but the service was very slow. We were there for 1hr 45 min total arriving at 8am with the restaurant not being full, sat on the patio and took 10+min for someone to greet us. Other tables were sat after us who had drinks and orders taken. We waited forever for our entree and I had put a to go order in when we placed the order which was brought out much later after we finished our meal and was the wrong entree. I let her know and she apologized and took the order back and when she finally brought out the second to go order it was not correct. She apologized and went back to get the side order and came back to the table again and said they had run out. I was surprised that nothing was taken off the bill or that we were not at least offered a free dessert due to the service and slow wait time. I may try one more time, but there are tons of other great restaurants in Austin that take care of their customers.
Pros: food
Cons: slow service and mistakes
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