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Businiess name:
Eros Tours & Travel Inc
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Review by:
citysearch c.
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Review content:
CheapFareGuru, AirTkt are part of Eros Tours & Travel Inc. I booked a ticket from DC to Atlanta and the charge was $388 through AirTkt which subsequently was serviced by CheapFareGuru. An hour later, the agency called me and told me that the AirTran airline is modifying the ticket price and will now cost $489 ($450 for the ticket and the rest is agency fee). I believe them and bought the ticket. When I checked in at the airline, the receipt that AirTran charge CheapFareGuru is only $339.40. CheapFareGuru actually lied to me about AirTran's price change.
When I called them to complain, the agent does not care, and I told her that I will file a complain with BBB and AirTran, etc. All she said is go ahead if you have nothing else better to do. According to her, no matter where I complain, it will not matter, I am not going to get the difference in price back.
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