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Businiess name:
Pine St Family Practice
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Review by:
citysearch c.
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Review content:
First off they are only open till 3pm, so if you expect to need care later than that, look elsewhere.
As others have stated, the staff there is rude. I have been there three times. Each time I am 5-10 minutes early for my appointment. They didn't have a sign in sheet at the window so I would stand there for about 5 minutes, while the staff on the other side of the window went about their business pretending I didn't exist until they finally slid the window open and handed me a clipboard to sign. Once I showed up 10 minutes early for a 9:30 appointment. As I was waiting a man showed up at 9:50 for his 9:00 appointment. He was taken at 10:00 while I waited till 10:15. In other words, don't bother showing up on time, you'll be treated sooner if you're late.
The last straw for me was when I called at 9am to make an appointment the day after I'd been in a car accident. They told me the person who scheduled appointments was unavailable and they'd call me back. At 10:30am I called again. They said the doctor would check his messages and get back to me at 11:30. At 12:30 I called again explaining that I've been waiting and nobody is getting back to me. They said that Dr. Lowry got my message and said to take 3 Motrin. That was it. I asked if I could see the doctor or schedule an appointment and they said ""no"". I asked why not and they said that it's normal to be in pain after an accident so I don't need to see a doctor. Needless to say I changed my PCP immediately after that phone call.
I recommend finding a doctor that actually cares about patients.
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