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Businiess name:
Rocky Mountain Auto Brokers
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Review by:
citysearch c.
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Review content:
Rocky Mountain Auto Brokers took advantage of a wounded warrior. I lost my leg in combat, and I was given a grant from the VA to purchase a new vehicle. The finance department at Rocky Mountain Auto Brokers assured me that they knew how the paper work worked. Obviously, they did not. I was denied the grant because they made me finance the car. (I know I am approved for the loan because I bought a different car from a different dealership recently.) But because they did not do the paperwork correctly, like they said they knew how to, I did not get the car. Also, after putting about 700 miles on the car, I took it to a dealership to have it serviced. That is when I found out that the car needed $5,000 worth of work done to it. They also told me that the service contract I purchased could not be cancelled. I called the company that the contract is through, and I am cancelling it in when the paperwork gets to my house. So the staff lied about that. I am sorry that the workers at Rocky Mountain Auto Brokers feel it is necessary to lie to customers and sell vehicles that are unsafe to be driven. Just like other dealerships, these people are out there to make a sale, and that’s it, they do not care about their customers. Oh, and if you have to reach management, good luck! No one is ever available and NO one returns phone calls.
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