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Businiess name:
Diva Kidz
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Review by:
citysearch c.
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Review content:
I purchased a name bracelet for a new baby and was told that it would take 3 weeks for the bracelet to come in. The bracelet came in 3 months later! No apologies were given and the customer service was awful. \r
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I've gone into this store many times and have made some purchases. The staff (mostly the owner) is incredibly rude and never greets anyone with a hello or asks if she can be of assistance. They should remember my face after the amount of times I've gone in there but they don't or they're just that rude to ignore me. \r
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I called the store to find out about the bracelet and was told that they were busy and could not talk to me. I told them that I had been been waiting 2 1/2 months and asked them to reconsider how busy they were. They said they would have to speak with me at another time. When the bracelet finally came in, I told them that I was very disappointed that it took 9 weeks longer than expected and they said the manufacturer apologizes - Diva Kidz, however, never apologized. They told me that the gift recipient would appreciate the gift regardless that it was late. I responded by asking if she exchanges Christmas gifts in April and she responded by asking in a very rude tone, ""Do you want the bracelet or not?""\r
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I will never shop in this store again and will be sure to let everyone I know that this is by far the worst store I've ever been in. Everyone I know whose gone in this store has had a bad experience. Please find another store to support - personally, I LOVE Tiny Threads in North Haven. They're great because they have beautiful items, reasonable prices, and the owner is incredibly friendly and helpful.
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