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Businiess name:
Mill Creek Carpet & Tile
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Review by:
citysearch c.
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Review content:
""The Biggest Mistake I've ever made."" I contracted with this outfit to install $13,000.00 of Italian Travertine Flooring in my home of 20 years. They hired SUBCONTRACTORS and CHILDREN UNDER THE AGE OF 16 to install the flooring. The slab was not professionally leveled per my worthless contract. The flooring is consistently not level throughout my home and the grout lines are inconsistent because tile spacers were not used. When I contacted Mill Creeks RUDE MANAGEMENT they had some people come to my home and try to grind down the floors to make them more even. These people had some broken-down machine with one wheel missing. The result was the tile was ruined; the edges of the tile are broken off and the finish of the tile was destroyed. Mill Creek refused to arbitrate per the terms of their own contract. They told me to sue them that ""They never lose."" Ask around and check with the Better Business Bureau. If Mill Creek had not been in business for 30+ years their rating would not be too pretty. I learned my lesson. It's going to cost me $21,000.00 to have this mess jack-hammered out of my home and replaced by professionals. Sadly, I don't think I want to go through this Horrible Undertaking. So I will probably sell a home I have loved ""AS IS"" thanks to this so called ""Tulsa Tradition"" Company. Mill Creek ruined my home, refused to correct their Horrible Job, refused to Arbitrate per the terms of Their Own Contract; and was going to place a lien on my property if I didn't pay for this disaster. Mill Creek in it's past generation was probably a professional company; but it is certainly not today. THEIR WORKERS ALSO DESTROYED A $4000.00 HENREDON CHEST IN MY HOME. BE WARNED !!
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