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Businiess name:
American Chimney Sweep & Rpr
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Review by:
citysearch c.
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Review content:
We called ACS to inspect and clean our fireplace and furnace chimneys (duel chimneys in same space). They charge $85 for this service which includes a written report and digital photos. In about a week, we got the report, photos and an estimate of $1850 for removing and replacing decayed furnace liner. We waited several weeks, then called the company to do this difficult job. They arrived, tried to get old liner out for a while (same guy who did original inspection), decided it couldn't be done, cleaned out some debris that fell down, and left. \r
The temperatures were a little cool and the furnace (1 yr old) had been coming on prior to ACS visit. The day after visit, furnace shut off. No draft. THANKFULLY it's equipped with auto shut off to prevent CO2 build up into house. My family could have gotten sick or died if the furnace kept firing up.\r
Fortunately, the weather turned very warm and we didn't need heat. \r
We schedule another visit with ACS, this time with owner, for following week.\r
Owner shows up, pulls pipe off furnace, takes a look at chimney, burns paper towel to check draft, says we have draft but doesn't know why furnace isn't working. Not their fault even though he understands our concern that furnace was working prior to them messing with chimney and now isn't. Maybe we need to get a power or direct vent (involves jackhammer through concrete wall) and seal off chimney. \r
He shows me the furnace info and says see, it says right here, DANGER! check to see if chimney is in good repair before installing. So maybe plumber who installed is at fault. Encourages me to bring civil suit against plumber to recoup cost of installing wrong furnace. Has much experience in court cases, apparently. Gives me names of a few heating guys and beats feet out the door.\r
We called another chimney company who fixed the problem in 1/2 a day. \r
Conclusion? Underestimated job, so decided it was too much work. Original assessment correct, but not equipped to follow through.
Pros: Professional looking inspection report
Cons: Another company had to do the job they couldn't.
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