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Businiess name:
Bright Now! Dental Ctr
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Review by:
citysearch c.
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Review content:
I went there for a chipped wisdom tooth that needed to be removed... and presented a $2400 BILL BEFORE TREATMENT!!!! I was there for a total of 3 hours and saw the dentist for 15 minutes and presented a bill for $2400 with a INSURANCE co pay of $700 for a supposed deep cleaning treatment when I had a chipped tooth. This did not include removing my chipped wisdom tooth which was the reason for my dental visit. They needed to give me a referral to an oral surgeon and the co pay for tooth removal is only a $169. I reviewed the bill with a managing Dentist and there were optional charges...and treatments..in the bill...Out of the total bill only $240 in deep cleaning Co pays were really needed. The other $400 plus in charges were Optional. When I opted to only do the $240 deep cleaning they sent a manager in to see me and said that they ran out of time for the day and could not do the treatment. I was there for 3 hours and 15 minutes From 3 to 6pm. and spent most of my time just waiting to be seen. After the first hour waiting getting x rays another hour waiting for the dentist exam another 30 minutes then presented with a bill. A half hour asking questions about the charges to be turned away. Poor customer service!!!! Unorganized and unprofessional Staff!!! Dentists who can barely speak English and do not explain the treatments. Optional vs Necessary treatments... This is a Dental business that is thriving on uneducated customers
Pros: Nothing good about this place.
Cons: 3 hour wait Unprofessional staff Asian Dentists are all ESL and did not communicate clearly and were difficult to understand
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