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Businiess name:
Northside Lighting & Fan
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Review by:
citysearch c.
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Review content:
I’ve noticed a on a few search engines a comment that someone wrote about Northside Lighting and I had a similar experience and wanted to share my story. I ordered a chandelier in the store and had it delivered to my home. When it arrived there was a piece broken and honestly I wasn’t surprised, I had a very fragile glass package shipped. When I called the store the staff member I talked to was extremely apologetic and had it replaced in a very timely manner. I’m not sure who I talked to but they handled the entire situation very professionally and I even got a call from the owner later that day, again apologizing for the chandelier having a broken piece. I really wasn’t that upset about it. Stuff like that happens all the time. It’s not like they personally delivered it knowing that it was broken.
Overall my whole experience with Northside Lighting was pretty normal. I’ll keep shopping there because it’s close and has good priced merchandise. And frankly I really liked the way they handled the whole situation.
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