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Businiess name:
Metropolitan Cleaners
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Review by:
citysearch c.
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Review content:
Although I received terrible service a year ago I decided to try them again; all I got was damaged clothing and no compensation. They ruined beading on a very expensive dress and claimed that it was not their fault because it should not have been dry-cleaned. I only asked to be refunded for less than 1/2 the value of the dress and was told that was not fare, it was not their fault. After being treated poorly I left with my dress and could not find a tag on the dress at all, let alone one that noted ?dry-clean only?. They lied more than once during the episode, failed to provide good service or even what I considered remotely fare compensation.
Pros: location
Cons: rude, over priced, damaged goods
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