Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
STI Moving & Storage Inc.
|
|
Review by:
citysearch c.
|
|
Review content:
I would like to use the strongest language possible here when I say PLEASE do not use/trust STI movers. They charged over 3 times the estimate for the move and had the worst customer service I have ever received from a moving company.
I have lived in 4 different locations all in the city of Chicago and although STI provided me with a very reasonable estimate over the phone, their final bill was more than double any of my previous moves and 327% higher than the estimated cost. I do understand that an estimate is just that, and estimate, but professional movers should be able to ballpark a cost better than that. Also considering their estimate was in range of my previous moves.
They do a great job during the initial sale and estimate process but please do not be fooled. Once they have your credit card information there is nothing you can do to stop them from billing you. I emailed and called for 3 weeks to resolve the issue with little to no cooperation from STI. Multiple calls/emails went unreturned and when I finally convinced them I was not going away they offered me a $100 credit but with that came a waiver to following up on the issue. After turning down the $100 the representative “Matt K.” hung up on me.
If you have any doubts please feel free to contact me and I will provide as much information as you need. I would love to make sure this doesn’t happen to another anyone else.
Cons: Overcharged Estimate by 327%
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|