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Businiess name:
Ups
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Review by:
citysearch c.
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Review content:
I hope someone at UPS corporate reads these reviews and does something about the service at UPS stafford. \r
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After reading the numerous reviews about this particular UPS, I'm shocked that something drastic hasn't been done to improve customer service. \r
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I had 2 fairly packages that were to be delivered to me on 3/14/11. First, I requested to have someone call me before the packages were delivered, I also request that the ups drive knock loudly so I could hear (not that I couldn't hear them, just to make sure they didn't lie about delivering to my door) Of course, neither happened. I live in a apartment complex and the LARGE packages were dropped off at the office, Normally, I would understand if there was a leasing office policy but there was none. After talking to the leasing office who signed for my packages, I was told that the drive SHOULD HAVE MADE A ATTEMPT to come to my door but that didn't happen either. I'm not sure why I got no call nor a delivery to my door. Needless to say that I had to manually carry these packages to my door (packages over 75lbs) and in the rain. I'm belive that the driver just didn't want to get wet (or do his job)\r
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After doing some research on this particular UPS, I found many reivews and I guesstimate that over 95% of them are negative and now, I fully understand why. I can only hope that management reads these reviews and take them to heart, \r
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I can only say that I WILL NOT USE UPS to deliver any packages and I will ask any company I use to use another carrier service to deliver packages to me. I wish I could rate this review NO STARS for I feel even 1-star is too much for them.\r
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