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Businiess name:
Rentmaster Property Management
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Review by:
citysearch c.
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Review content:
Rentmaster took over Green Gables a month ago and it has been terrible ever since.\r
We had to move for my wife's student teaching so we called Rentmaster and asked them if we had someone take over the contract that they would still charge the $525. The girl on the phone said that it is no problem. \r
We found someone to take over the contract and went into rentmaster to take care of the paperwork and the girl behind the counter said that the person who was going to take over the contract had to pay $585 and she wouldn't budge.\r
Another lady came over and said that we could put an addendum on the contract so the price would still be $525. So that was good and we left so the girl behind the counter could fill out the paperwork. This was one week ago on a Friday and the girl said she would call us on monday to let us know how things were coming along. Guess what? No phone call. \r
At 5:30 I went to rentmaster to see what's up and a guy there found the paperwork and said everything looks good so far so I left thinking everything was okay. \r
We got a phone call the next day informing us that the girl at the counter talked to the actual owner of the building and he said that we couldn't do the addendum and she STILL has to pay the $585! I asked to talk to her manager and throughout this whole thing the managers are never around (yeah right) If you don't know this is what business say when the managers don't want to be ""bothered"". Well, most of the time but that is the way it seems at Rentmaster.\r
Since the manager wasn't there or didn't want to be bothered, the girl at the front desk said that she would have the owner call us. It's been over two days and I still haven't heard from him and Rentmaster hasn't even tried to help out. We are moving in two days and still not sure what is going on. It is frustrating not knowing if we will have to pay two rents next month.\r
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Sooo, here is my plea to ANYONE who is going to use Rentmaster. DON'T DO IT! You will regret it!
Pros: The apartment was pretty nice, bad windows though.
Cons: The landlords wouldn't work with us.They sent mixed messages
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