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Businiess name:
Automotive Diagnostic Ctr
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Review by:
citysearch c.
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Review content:
Absolutely disappointing service. I had to bring in the car on five occasions to fix the problems that started in their shop.\r
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I had the car worked on, and when I drove it out of the shop I immediately noticed a problem the car never had that must have originated at the shop. I brought it in for them to fix their mistake but they diagnosed it, perhaps conveniently, as a different problem, something they didn't have a hand in. To fix it would be $700. After this ""fix,"" it exhibited the same characteristic problems as before. \r
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I brought it in again (why?!), hoping it really was fixable. It was fine for a day before the same thing occurred. Then, as I was driving the temperature gauge inexplicably spiked, and my car overheated. I bring it in this time and it's $2000. I still don't have the car after more than 2 weeks in the shop. I asked if they could cover part of the rental car (which at this point exceeded $700!!) for their untimely service, and I was laughed at. Can you believe it? It's out of their hands, they say.\r
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Objectively now, they take forever for repairs, they're always backed up, and I had a tough time having them return my phone calls. \r
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Automotive Diagnostic has three branches: Marysville, Mt. Vernon, and Monroe. I dealt with Marysville and Mt. Vernon, and I would recommend neither. Beware if you decide to take your car in for repair here. I would strongly reconsider. It may cost you.
Cons: Communication, bad repairs, very slow, unsympathetic
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