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Businiess name:
A Plus Moving & Storage
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Review by:
citysearch c.
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Review content:
Absolutely horrible customer service and major con men. They raped us. Hired them to move our two bedroom apartment which only had one bedroom worth of furniture and they charged us almost 2000. also they have many hidden fees that they do no tell you about until later. My husband deployed shortly after we hired them and they waited until he left to discuss all of the charges. If you leave your belongings in their storage unit expect to pay 50$ every time that you need to access them, then another 250$ to get everything out. We were never told of the fees until we my husband came back from deployment. We did not have a new place at the time and he had to get his things out bit by bit; they charged him each and every time. After they moved our things into our new apartment I told them that a table had been damaged and we were missing items. They said they would have someone contact us about having them found or repaired. I had to call them more than 10 times before someone finally came out to do a claim. They said that they would find our missing items and a repair man would come and take care of our table. it has been almost a month and not a thing. I called again last week and still have not received a return call. I am very upset in the way they have taken advantage of us and pushed our concerns under the rug. I'd rather break my back moving our items than hire them again. Service members beware, they are more than willing to take advantage of you
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