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Businiess name:
Animal Hospital of Polaris
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Review by:
citysearch c.
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Review content:
We all have options where we take our pets (and money). Choose somewhere else. I assume the care they gave my pet Dwarf Hamster was fine, but the way they administered services was surprising. No one conferred with me before services were given, at no time were costs discussed and I was shocked at the bill when it was finally presented to me.
The worst part was that when I sent a personal email to the Doctor herself explaining my concerns (in a calm and rational manner) it was ignored. I responded with a ""poor"" review to their emailed survey and asked for someone to contact me...nothing. I think this place is hoping that there are enough new pet owners in Lewis Center that they can continue to make money off of new patients. We will never go back, not because of the price or service, but because it is obvious they don't care what you think (after you have paid the bill of course).
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