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Businiess name:
Bridal Elegance
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Review by:
citysearch c.
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Review content:
I vow to make a search for them on every search engine out there just to put my review. What they're doing is not acceptable. My wedding is in 3 weeks and I have not seen my dress yet.
I was told that my dress would come in 1st week of April and there will be plenty of time for alterations. Until now I do not have my dress.
I was so excited because they carry the dress I found on a magazine. When I sent in an e-mail for an appointment Stacey was quick to response. On a weekend at night time, she didn't have a problem setting up an appointment for me. Now it's time to know where my dress is, **poof** she vanishes.
Avoid this store at all cost! Brides are already stressed out planning their wedding and this store will just add into that.
On April 28th I got this e-mail from Stacey after multiple e-mails to her: ""Just got an update on the dress. It is clearing customs and should be in next week. Sorry for not getting back to you sooner but I have been out of town and just got back in earlier today and had to get caught up. I'll give you a call as soon as it arrives."" I wonder if they read this review or just a coincidence that they sent an e-mail reply the same day I wrote the review on yelp....hhhmmm...
On May 5th ago I sent an e-mail asking for the tracking number. I haven't heard from Stacey yet.
Pros: Great response time for appointment
Cons: When they have your $ they vanish
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