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Businiess name:
Capelli Hair Studio
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Review by:
citysearch c.
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Review content:
You are kidding Carl, right?\r
I just can not believe your review - as mine experience was pretty uncomfortable. \r
\r
Are you friends of the owner or something? \r
\r
When I walked in it was pleasant enough and smiles, but even as I waited to be called on next, I noticed the tension in the air. They weren't abusive, but I certainly felt I was not welcomed/wanted as I over heard the 2 ladies hushly telling each other ""you take him"" ..""no you take him"" to the point that I spoke up and asked if they wanted me to go elsewhere. That is when they understood they were caught and I had great hearing, not too mention some basic feelings.... The cut was rushed with no chatting while it was being done. You know the playful banter of the day stuff - but nothing here ! I did get a thanks at the end, not a Thank You for stopping in or anything else positive that MIGHT have convinced me to go back next time I need a cut. Maybe they treat their old established clients better - I hope so - but as a potential New client they did absolutely nothing to make me even think of going back. New Customers are GOLD to small businesses and I for one support smaller independants. But not this one again....
Pros: Started out OK when i walked in....but...
Cons: ended uncomfortably, mostly due to staffs attitudes
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