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Businiess name:
Optical Shop of Nyack
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Review by:
citysearch c.
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Review content:
Don't ever go to this place. The owner there is shady and dishonest. She doesn't care anything about the customers eyesight. She'll tell you anything to sell you a pair glasses to make a quick buck. She sold me a pair of glasses I was not happy with, and the prescription was wrong. When I went to return them to the store, she nearly bit my head off. The nice caring lady who sold me the frames suddenly became this witch from hell. When she was helping me to try frames on, she told me how great the glasses looked on my face. She recommend that I choose the pair she suggested for me. First of all i hate that i have to where glasses. normally, i would bring a friend along to help me out. i have a very HIGH astigmatism in my left eye, which means i can't see what the glasses look like until after the perscription is filled and I put the finished product on my face. When i went to try them on i was not pleased with how the glasses looked on my face. i have a public persona, and it is very important how the glasses i wear make me look (it's my image). When i told her that i didn't like them she became very rude. i asked her for a refund and she refused. She was very belittling. At one point when i mentioned to her that she picked out the frames, her response to me was, ""didn't nobody tell you to pick out those glasses. you're a grown man you made your own decision to get them"". I couldn't believe it! What a B@%#.! I would never recommed this place to anyone. \r
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THEY DON'T DO REFUNDS OR EXCHANGES, which is not disclosed anywhere in the store except in fine print on a receipt after you've made a purchase. You would be much better off going to a lenscrafters, cohens, or some other chain where you know if something is not ok with your perscription they will make it right. Stay away from this place if you value your eyes and dignity. \r
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The frames are overpriced, and they treat you like a stepchild . \r
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Pros: Location & Ambiance
Cons: The Don't Do Refunds or Exchanges.
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