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Businiess name:
Firefly Bistro
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Review by:
citysearch c.
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Review content:
I don't usually comment on Citysearch, but I had such a terrible experience at Firefly, I had to create a Citysearch account just to document my experience. The only good thing about this place is the ambiance- the outdoor patio sitting is cute and pleasant. However, everything else was pretty bad. I went along with 4 other friends. The service was the worst I have ever experienced. The restaurant was practically empty. This was during brunch time on Saturday and there were only about 5 tables filled - the rest empty, so being busy wasn't an excuse. The waiter seemed to completely oblivious to our requests. When my friend received her coffee, it was lukewarm, so she asked for a new cup- it took 2 requests to finally get a fresh cup. We asked for re-fills of our coffee, he didn't bring it after the first request- it took 2 more requests to get it. Our food arrived - it was lukewarm. It seemed that the food probably sat in the back for 15 minutes before they brought it out to us. We sent our food back to get it re-heated. We asked for napkins- again the waiter didn't bring it. We asked a 2nd time and it was brought over. We asked for Ketchup-the waiter didn't bring it. After asking for it 2 more times, he finally remembered to bring it. The waiter may have memory loss issues as it took 2 or 3 requests to get things done. What a terrible experience!!!!
Pros: Ambiance
Cons: Service Terrible, Food Lukewarm, Avoid at all costs!
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