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Businiess name:
$1.99 Cleaners
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Review by:
citysearch c.
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Review content:
I have been a customer of this Dry Cleaners for over 5 years, stopping by about twice a month. They even know my wife and I by site (at least the counter staff) that checks you in. Today I returned with a pair of wool pants that had just been ""cleaned"" but I did not expect them to shrink and ruin the pants.This was the first time that I had ever dealt with the owner of this business and it did not go well. I even took a pair of pants with me that they had previously pressed (wool also) tag still attached to show how they had done a good job before and every thing was fine. After they cleaned the pair of pants in question it was two inches shorter in length and the waist was about an inch shorter. The business owner refused to acknowledge that this could or did happen and that it has never happened in all the twenty years that he has been in operation. He basically blew me off and played his foreigner card then walked off into the back to avoid our discussion.They have broken buttons in the past and I did not say a thing but ruining my clothes totally and not even admitting to the mistake does not cut it. If you have expensive clothing don't bother being a patron here...price is cheap and so is the service. I wonder how he would accept it if someone ruins his things and they refuse any responsibility.
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