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Businiess name:
Mariella Creations
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Review by:
citysearch c.
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Review content:
If I could give Mariella Creation's a negative score I would in a heart beat. Dealing with this store for my wedding dress was a mistake and a disaster. The first dress I tried on there I feel in love with, but I needed to go to other stores to try on other dresses. They were not very happy when I did not immediately want to buy the dress. This was my first experience, I brushed it aside and continued to work with the store (I bought that first dress). I bought my dress is October 2010, and it did not come into the store until June 2011. I was getting married in August 2011. When I originally bought the dress I was told it would come in April 2011. It got to a point that I had to call every other week to get an update on the status.\r
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One night I went to the store to obtain a swatch (since my dress was off white) and I wanted to use it for tux shopping. My fiancee was standing right next to me and I told them who he was and that the dress should be a surprise. Of course the woman brings the sample of my dress down from upstairs comes up to me and my fiance and says here is your dress, I just need to go and get you a swatch. There went the surprise of my dress.\r
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My first fitting was fine. The dress fit perfectly except in the butt and thighs. I even took a picture. I watched the scale like a hawk and did not gain an ounce between that first fitting and my wedding day. At my second fitting, the dress could not even be zipped. I was told I was either bloated or gained weight. I was also told to come back in 2 weeks to try it again. I came back in two weeks still the same weight and the dress did not fit. At the third fitting they let the dress out so that it could be zipped. Of course at that point the chest was too big, so the owner pinned it for the alterations (including adding cups to my bra). At the fourth fitting no work was done from the third fitting, meaning the chest was still not fitting. I could not believe it because the owner even did the pinning (and there were two weeks between my third and fourth fitting). I made them do the alterations while I waited. I was told I needed to come for a fifth fitting once the lace was fixed.\r
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At the fifth fitting I complained about all of my issues. I even tried to show them pictures from my first fitting. The owner told me I gained weight from my first fitting to my second and she could prove it with the chest measurements from my fourth fitting. My first fitting measurements did not include the cups that they added to my bra and if that was the only measurement that changed then that does not proof I gained weight. They did not want to hear it and the owner could only say my chest size changed.\r
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I had to pay an extreme amount for alternations, when one of the workers told me at the first fitting that I would not have to pay much, since it fit almost perfect. I was put down by saying I gained weight and/or was bloated. I had to travel 50 minutes one way for each fitting. And I did not like the end result of the alternations to my dress. \r
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I REGRET WORKING WITH MARIELLAS CREATIONS AND WILL NEVER MAKE THAT MISTAKE AGAIN!!!!
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