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Businiess name:
Sweetman Music Inc
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Review by:
citysearch c.
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Review content:
I have purchased a violin with this company and had 2 more instruments which I have been renting. I have always paid consistently and on time. I am close to pay off on both insrtruments and called regarding a repair for one and to get the pay off balance and to change the other instrument to a trumpet- all legal within the contracts. I pay a service fee every month- they would not come to fix the trombone when in the past they have offered to come to the house- my son has marching band- they only come during the school year to schools- they told me I was paying for a used instrument when buying the trombone and would have to pay an another hundred dollars for a new one at the end of the contract- what is the point of the contract- equity goes toward a new instrument I thought- I guess contracts are always up for change- How rude can a company be?
Pros: I was hopeful but have nothing good to say
Cons: RUDE, change contract close to pay off, customer definitely not important
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