Report a problem
Judy's Book takes violations of our Terms of Use very seriously. We encourage
you to read through our
Terms of Use
before filling report with us.
After careful review, we may remove content or replace a content warning page before
viewing content deemed offensive, harmful, or dangerous.
Additionally, we are aware that there may be content on Judy's Book that is personal
in nature or feels invasive. Please note that Judy's Book is a provider of content
creation tools, not a mediator of content. We allow our users express their opinions,
but we don't make any claims about the content of these pages. We strongly believe
in freedom of expression, even if a review contains unappealing or distasteful
content or present negative viewpoints. We realize that this may be frustrating,
and we regret any inconvenience this may cause you. In cases where contact information
for the author is listed on the page, we recommend that you work directly with this
person to have the content in question removed or changed.
Here are some examples of content we will not remove unless provided with a court
order:
Personal attacks or alleged defamation
Political or social commentary
Distasteful imagery or language
If we've read the Terms of Use and believe that this review below violates our Terms
of Use, please complete the following short form.
|
Businiess name:
1-Hour Computer Support
|
|
Review by:
citysearch c.
|
|
Review content:
I called them at 11am about my MAC problems, was told a tech would call me back within 24 hrs and was advised of the fees they charged for repairs. At 4pm I called them back to cancel the request for support, it was faster to drop my MAC off at a repair shop, and all I found was a voicemail, the office was closed and the voicemail too full, could not leave a message!! The next morning I called them again and was told I would be charged a $54.50 cancellation fee, that they are not required by law to inform customers before hand of the cancellation fee, and that they do not normally discuss it as not to discourage customers!! When asked to speak to a manager, I was told there was nobody else I could talk to!! They have no references, their website offers no info on their location/policies/fees! They claim to be Better Bus. Bureau registered but they are not!! And they claim to be nationwide, but their NY based office closes at 5pm EST with no after hour support and only one person answering the phones!! Very fishy!! I was charged the $54.50 and treated very rudely!!
Cons: not prompt, unprofessional, shady
|
Reasons for reporting (512 characters left):
|
|
Reasons are required.
|
|
or
Cancel
|