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Businiess name:
Elite Audio
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Review by:
citysearch c.
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Review content:
Very good customer service, very polite and honest. I asked to have work done in addition to the insurance claim work. The charges for additional work was reasonable. I had a little paint over-spray on the side glass, no issues with that. they cleaned it up as soon as I pointed it out. The power window switch panel was broken and they offered to replace it free of charge. They were very polite during the entire process. The paint and body work was quite good, better than I have seen at a lot of shops. The only advice I can give would be for them to implement a stricter quality control inspection program after their work is complete so that the small details can be cleared up prior to delivering to the customer. I was pleased with the end result.
RESPONSE FROM Elite Custom Auto:
We were glad to hear that your experience was overall a really good one. We are constantly striving to improve our processes and your feedback is what makes us better. We know that your goodwill and continued patronage are the best guarantee of our success. Many thanks!
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